- Average employee utilization
- Average equipment utilization
- Average number of days required to repair the item
- Average number of no· shows per week/month
- Average number of training hours per employee
- Average repair cost
- Average repair time
- Average revenue per service delivered
- Cash collected
- Collections
- Average training cost per employee
- Client retention rate
- Customer turnover rate
- Daily goals
- Employee turnover rate
- Gross profit on pans/material sold
- Idle time
- Material cost per service hour sold
- Mean service request completion time
- Time to dose distribution (by time buckets)
- Net profit as a percentage of labor sold
- Number of apprentices and organized members certified
- Number of apprentices and organized members needed to meet requirements
- Number of open service requests
- Number of prospective clients converted to clients
- Number of service requests resolved during the period
- Number of training courses conducted per month/quarter/year
- Service level details
- Percentage of members participating in approved programs
- Percentage of total members participating in meetings
- Period service renewal rate
- Period service renewals booked value/period service renewals value
- Period service renewals value
- Repair order mean time to repair
- Repair order past due percentage
- Sales per employee
- Sales per estimator
- Sales per production square foot
- Sales per production technician
- Service booked to renewal ratio
- Service contracts activated new business value
- Service Contracts activated renewals value
- Service contracts expired value
- Service contracts terminated billed value
- Service contracts terminated remaining value
- Service department throughput (per day/week/month)
- Service level
- Service renewal past due percentage
- Service renewals booked value
- Service renewals forecast
- Service renewals uplift
- Service request backlog
- Service request closed activity
- Service request escalated backlog percentage
- Service request reopened activity
- Service request unassigned backlog percentage
- Target membership growth
- Total pans/material cost as a percentage of total sales
- Unresolved escalated backlog percentage
- Unresolved service request backlog
- Unresolved unassigned backlog percentage
- 每周团队目标
|
- Average employee utilization
- Average equipment utilization
- Average number of days required to repair the item
- Average number of no· shows per week/month
- Average number of training hours per employee
- Average repair cost
- Average repair time
- Average revenue per service delivered
- Cash collected
- Collections
- Average training cost per employee
- Client retention rate
- Customer turnover rate
- Daily goals
- Employee turnover rate
- Gross profit on pans/material sold
- Idle time
- Material cost per service hour sold
- Mean service request completion time
- Time to dose distribution (by time buckets)
- Net profit as a percentage of labor sold
- Number of apprentices and organized members certified
- Number of apprentices and organized members needed to meet requirements
- Number of open service requests
- Number of prospective clients converted to clients
- Number of service requests resolved during the period
- Number of training courses conducted per month/quarter/year
- Service level details
- Percentage of members participating in approved programs
- Percentage of total members participating in meetings
- Period service renewal rate
- Period service renewals booked value/period service renewals value
- Period service renewals value
- Repair order mean time to repair
- Repair order past due percentage
- Sales per employee
- Sales per estimator
- Sales per production square foot
- Sales per production technician
- Service booked to renewal ratio
- Service contracts activated new business value
- Service Contracts activated renewals value
- Service contracts expired value
- Service contracts terminated billed value
- Service contracts terminated remaining value
- Service department throughput (per day/week/month)
- Service level
- Service renewal past due percentage
- Service renewals booked value
- Service renewals forecast
- Service renewals uplift
- Service request backlog
- Service request closed activity
- Service request escalated backlog percentage
- Service request reopened activity
- Service request unassigned backlog percentage
- Target membership growth
- Total pans/material cost as a percentage of total sales
- Unresolved escalated backlog percentage
- Unresolved service request backlog
- Unresolved unassigned backlog percentage
- Weekly team targets
|